Have any questions or concerns? 

We’re always ready to help!

 

Call us at: (07713) 746010

Monday - Saturday  9am - 6pm to speak to our friendly and knowledgable customer care team. 

Send us an email to:

info@bettybrownboutique.com 

Write to us :

 36 Francis Street, Stoneygate, Leicester 

LE2 2BD 

Returns Policy 

Should you be unhappy with your purchase or like to make an exchange for a different size, you have 14 days to return the package for a refund or an exchange.

Items must be in original condition with all original tags . The obligation for return or exchange does not apply when any of the tags have been removed or damaged. The same applies when the returned item(s) are determined to have been used, worn, washed or damaged. 

FAQ

Do you provide International delivery?

Yes we do. Please see below for charges and delivery time that applies to your destination.

Mainland EuropeAustria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland.

6 working days £15.

North America & CanadaUSA, Canada.

5 working Days £30

Rest of the WorldAustralia, Bahrain, Japan, Iceland, New Zealand, Saudi Arabia.

6 working days £40

 

How do I track my order?

 

Once you have purchased an item and the item has been dispatched, you will receive an email with the name of the courier and tracking details.

How do I return an item?

 

Send us an email to say you would like to return the item. Buyers are responsible for all return postage costs, for your protection we recommend that you use either a Royal Mail Recorded or Special Delivery service depending on your item value - please note that we cannot provide a refund or exchange until a return has successfully reached us.

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36 Francis Street, Leicester, LE2 2BD

www.bettybrownboutique.com